Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 26 years, WISPIRG’s Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. One year, our research led to the recall of a cloth children’s book that we found contained lead.

BIGGER BANKS BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | WISPIRG | Budget, Consumer Protection, Transportation

Gov. Walker Vetoes Payday Lending Grab-Bag, Misses the Mark on WisDOT Audit

MADISON - Governor Walker today signed Wisconsin’s 2015-17 biennial budget, announcing a list of line-item vetoes. Following widespread opposition, the Governor struck provisions that would have dramatically expanded payday lenders’ authority to sell predatory financial products to Wisconsin consumers. Governor Walker also vetoed a request that the Legislative Audit Committee conduct a performance evaluation of WisDOT’s State Highway Program, including a review of the Department’s questionable highway projections.

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News Release | WISPIRG | Budget, Consumer Protection

30 Groups Urge Assembly to Remove, Gov. Walker to Veto Payday Lender Grab-Bag in State Budget

coalition of 30 faith groups, low-income advocates and public interest lawyers and organizations is urging the Assembly to remove and, in the case of the chamber's inaction, Governor Walker to veto a set of sweeping budget provisions that would significantly expand the power of predatory payday lenders in Wisconsin. The final decision on the anti-consumer provisions will likely fall to the Governor, who is looking to sign the final budget document before announcing his run for President on Monday.

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News Release | WISPIRG | Consumer Protection

Faith Leaders, Low-Income Advocates, Consumer Groups Call Out Rent-to-Own Exemptions in State Budget

At a Monday press conference, a broad coalition of faith groups, low-income advocates and public interest organizations warned against 11th-hour additions to the state budget that would exempt the rent-to-own industry from Wisconsin’s consumer protection laws.

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How Companies Turn Your Facebook Activity Into a Credit Score

This story in The Nation explains our work challenging the way data brokers use "black box," or secret, algorithms to make scoring decisions that may violate the law and deny credit opportunities. This work was also the subject of our recent livestream event featuring Professor Frank Pasquale and his new book, "The Black Box Society." We've now posted an archive of that event, in 3 chapters on our Youtube page.

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News Release | U.S. PIRG | Consumer Protection

FCC NET NEUTRALITY ORDER PROTECTS THE OPEN INTERNET

Today the FCC took not one but two critical actions to make sure that the Internet works for everybody. First, it issued a "Net Neutrality" order guaranteeing a free and open Internet. This Internet freedom order will prevent the phone and cable companies from granting fast lanes or other preferences to already powerful firms. The FCC also acted to override state laws that prevented local governments from building out broadband networks to compete with the phone and cable companies.

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News Release | WISPIRG | Consumer Protection

Statement of WISPIRG Director Bruce Speight Regarding Rent-to-own Provisions in State Budget

Carving out a special interest exemption for a predatory industry that traps consumers, especially low-income consumers, in a cycle of high-cost, perpetual debt is not good for Wisconsin’s economy and it’s not good for Wisconsin consumers.  Unfortunately, the executive budget proposal does exactly that for the rent-to-own industry.
 

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News Release | WISPIRG | Consumer Protection

Coalition Calls on State Leaders to Remove Rent-to-Own Industry Exemptions from State Budget Bill

A broad coalition of consumer, faith-based, aging, family, and public interest organizations is urging state lawmakers to remove language in Governor Walker’s budget proposal that exempts the rent-to-own industry from Wisconsin’s consumer protection laws. 
 

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News Release | WISPIRG Foundation | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Wisconsin Public Interest Research Group’s [www.wispirg.org] 27th annual Trouble in Toyland report.

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Free checking still widely available, report says; some banks mum on fee info

Free checking can still be found at financial institutions in Wisconsin and nationwide, but consumers are more likely to see it at smaller banks and at credit unions than at some of the biggest banks, according to a survey by Public Interest Research Groups around the country.
Free checking can still be found at financial institutions in Wisconsin and nationwide, but consumers are more likely to see it at smaller banks and at credit unions than at some of the biggest banks, according to a survey by Public Interest Research Groupsaround the country. 

Read more: http://host.madison.com/business/free-checking-still-widely-available-report-says-some-banks-mum/article_a45e708c-2f79-11e2-8638-001a4bcf887a.html#ixzz2CVvvHGyc

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News Release | WISPIRG Foundation | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks

A survey of 26 Wisconsin banks and credit unions and hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released by the Wisconsin Public Interest Research Group (WISPIRG) also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all.

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