Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | WisPIRG | Consumer Protection

Volkswagen’s $1000 Gift Cards Fall Short

Statement by Peter Skopec, WisPIRG Director, on Volkswagen’s offer of $1,000 in gift cards to customers affected by its emission scandal.

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News Release | WISPIRG Foundation | Consumer Protection

New Report: Consumers Should Get Security Freezes Before Next Data Breach

A report and consumer fact sheet released today by the WISPIRG Foundation aim to increase the awareness and use of the security freeze, also known as a credit freeze. The report explains that the freeze is the only security measure that can prevent new account identity theft.

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Report | WISPIRG Foundation | Consumer Protection

The Security Freeze

The first defense against any kind of identity theft is to be vigilant about protecting your personal information by taking steps like creating secure passwords, installing anti-virus and anti-malware software, and shredding personal documents. (See Appendix A for more tips on protecting your personal information.) However, if and when someone does steal enough of your information to commit identity theft, there is really only one type that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

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News Release | U.S. PIRG | Consumer Protection

PIRGs, Others Ask CFPB & FTC To Investigate Experian/T-Mobile Data Breach

In a letter sent today, a number of state PIRGs and other leading privacy and consumer groups urged the CFPB and FTC to fully investigate the recent breach of an Experian subsidary that exposed 15 million T-Mobile customer and applicant records to the threat of new account identity theft. The letter asked whether the regulators could require Experian and the other two nationwide credit bureaus -- TransUnion and Equifax -- to give victims free security freezes to protect their credit reports.

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Blog Post | Consumer Protection

As CFPB Advances Consumer Protection, Attacks on CFPB Escalate | Ed Mierzwinski

This week, the CFPB took a major step toward establishing a regulation restricting the use of forced arbitration clauses in consumer financial contracts, which give companies what the CFPB's director said was a "free pass from being held accountable by their customers." Meanwhile, on Capitol Hill, powerful bank interests escalated their campaign to defund and defang the bureau, because it works for consumers, not them.

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Capital Times: U.S. House attacks public health safeguards

The day after Consumer Reports released findings showing alarming levels of arsenic in children’s juice brands, the U.S. House took up two bills last week and another scheduled for this week that would make it harder to test, regulate and recall dangerous products from store shelves.

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News Release | WISPIRG | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, Wisconsin Public Interest Research Group (WISPIRG) announced on Tuesday in its 24th annual Trouble in Toyland report.  The group also highlighted the need for state action to protect children from bisphenol-A (BPA), a toxic chemical linked to cancer, diabetes, early onset puberty, obesity and hyperactivity that is commonly found in baby bottles and sippy cups.

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WI State Journal: Some toys can pose hidden or potential dangers

The Wisconsin Public Interest Research Group's 26th annual Trouble in Toyland report, released Tuesday, encouraged parents not to buy balloons for children under 8 because they present a potential choking hazard.

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WI Radio Network: Still trouble in toyland

An advocacy group says parents should not buy balloons for kids under eight, as they can be a serious choking hazard if they’re popped. That was just one of the warnings for holiday shoppers put out by the Wisconsin Public Interest Research Group (WISPIRG). The group held a news conference to unveil its 26th annual danger list called “Trouble in Toyland.”

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News Release | WISPIRG | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to a Wisconsin Public Interest Research Group’s (WISPIRG) 26th annual Trouble in Toyland report.

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